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JOB 1
Job Title: Quality Assurance (QA) Manager
Position Summary:
The Quality Manager is responsible for managing the company’s Quality Management System (QMS), ensuring compliance with all applicable aviation regulations, and driving continuous improvement across the organization. This is a key leadership role in a small but fast-paced atmosphere, ideal for someone who thrives in both a strategic and a hands-on work environment. This role will also be responsible for all internal audits on processes and procedures, address quality issues that arise from internal and external audits and findings, and any incidents that occur.
Key Responsibilities:
- Oversee and maintain the Quality Management System (QMS) in compliance with aviation regulations (e.g., FAA Part 145, EASA, AS9110C, ISO 9001)
- Maintain communications, sending revisions or acknowledging receipt of revisions to and from the FAA
- Updating all manuals RSQM, Training, Forms, EASA, AS9110 and SMS.
- Develop, implement, and maintain quality policies, procedures, and manuals
- Ensure that work accomplished outside the repair station’s fixed location is done in accordance with the RSQM Manual
- Respond to NAA and public requests for inspection of the repair station certificate
- Monitor performance metrics and report regularly to senior leadership
- Ensure proper documentation and control of quality-related manuals and procedures
- Assist in determining equivalency of equipment, tooling, material and parts used by the repair station and document that determination
- Ensure that any test equipment or tool used to make an airworthiness determination is appropriately labeled and within its calibration time limits and that the calibration procedure is properly followed
- Ensure that the list of maintenance contractors and maintenance functions are current, provided to the FAA in accordance with the RSQM Manual and approved by the FAA
- Conduct internal audits and ensure timely closure of findings
- Prepare for and coordinate external audits by regulatory bodies and customers
- Lead all investigations related to audit findings
- Lead root cause analysis and resolution efforts related to CARS, SCARS and DIVES
- Author Standardized Work and Standard Operating Procedures (SOP’s) and drive process improvements by accessing the resident professionals in each department
- Oversee the current training program and assess the effectiveness of training; identify areas for improvement, revise and update training materials
- Ensure initial and recurrent training for all personnel, certificated and non-certificated, involved in the maintenance, preventive maintenance and/or alteration of civil aviation articles is adequate to establish compliance with applicable regulation as delineated in the Training Program Manual
- Lead and provide ongoing training for a team of internal Quality Coordinators
- Serve as the DER for the FAA Drug & Alcohol Policy program
- Foster a culture of safety, compliance and continuous improvement throughout the organization
Requirements:
- Bachelor’s degree in Aviation Management, Engineering, Quality Management or related field (or equivalent experience )
- Minimum of 5-7 years of Quality Management experience in Aviation, Aerospace or MRO environment
- Strong knowledge of FAA Part 145, Part 21, EASA, and other relevant regulations.
- Strong knowledge of AS9110/AS9100, ISO 9001 or similar QMS standards
- Thoroughly familiar with the applicable regulations, the RSQM Manual and the Forms Manual used by the repair station
- Proficient in data analysis and reporting tools
- Proven experience leading audits and interacting with regulatory authorities
- Excellent communication, leadership and problem-solving skills
- Must understand, read, write and speak fluent English
Preferred Skills:
- Six Sigma, Lean, or ASQ Quality certifications
JOB 2
Logistics Technician
NorthStar Technologies is accepting applications for full-time Logistic Technicians. The applicant must be able to maintain a clean appearance, have clear communication skills, be able to work both independently and within a group, and be able to pass background and drug screenings. Duties of the position may include the following:
- Receive all products, process according to purchase order instructions and issue in SAP within specified amount of time
- Maintain accurate receiving and certification documentation for all parts
- Process all part pulls accurately and in a timely manner
- Process all bench stock refill requests within 24 hours
- Create storeroom sales orders
- Perform annual cycle count of all stocked inventory and maintain documentation of cycle counts
- Monitor shelf-life inventory for expiration dates
- Transfer parts and materials from one facility to the other
- Process, track and provide adequate handling of parts and materials
- Manage all incoming and outgoing shipments at the loading dock and serve as the first point of contact for any issues that may occur with logistics provider services
- Perform administrative work to include bill of lading, customs clearance and return-to-vendor
- Track and trace shipments as required
- Receive shipments of unserviceable parts, perform a full physical inventory of shipments to assure accuracy of delivery notes
- Track parts locations within the warehouse and at the customer’s location
- Store engine parts in a highly organized and secure manner per the customer’s requirements until the final customer disposition
- Ensure timely retrieval of unserviceable products upon request from the customer for viewing
Requirements:
- High school diploma or GED
- Be able to lift 50 pounds
- Ability to read, write and communicate in English
- Proficiency in Microsoft Office
- Must be detail-oriented
- ERP/SAP experience preferred
- Experience operating a forklift and/or a pallet jack preferred
- Inventory management experience preferred
Why Choose Us?
Medical/Dental/Vision
401K with company match
Paid Vacation
11 paid holidays
Life Insurance
Short & Long Term Disability
Competitive Wages!
NORTHSTAR TECHNOLOGIES LLC
1200 West Benedum Industrial Drive
Bridgeport, WV 26330
Phone
304-933-1024
FAA 145 Repair # NORR083E
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